Refund Policy
Last updated：2026-10-07
1. Return window
Unless stated otherwise on the product page, return requests may be submitted within 15 days of delivery.
2. Condition
Items must be unused and returned in their original packaging together with accessories and documentation.
3. How to request
Open the order in your account and choose "Return or refund". Upload photographs of the item and describe the issue. Keep the tracking number of your return shipment.
4. Processing
Once the returned item is received and inspected, the refund is issued to the original payment method. Bank processing times vary.
5. Exclusions
Customised items, perishable goods and digital goods are not eligible for return unless they arrive defective.
6. Disputes
If you and the seller cannot reach agreement, you may escalate the case to platform customer service. This document is a working draft and must be reviewed by qualified legal counsel before launch.
Unless stated otherwise on the product page, return requests may be submitted within 15 days of delivery.
2. Condition
Items must be unused and returned in their original packaging together with accessories and documentation.
3. How to request
Open the order in your account and choose "Return or refund". Upload photographs of the item and describe the issue. Keep the tracking number of your return shipment.
4. Processing
Once the returned item is received and inspected, the refund is issued to the original payment method. Bank processing times vary.
5. Exclusions
Customised items, perishable goods and digital goods are not eligible for return unless they arrive defective.
6. Disputes
If you and the seller cannot reach agreement, you may escalate the case to platform customer service. This document is a working draft and must be reviewed by qualified legal counsel before launch.
Contact：ad775201@qq.com